1. If you find an email from support@probatedata.com in Gmail spam?
2. Open the email please.
3. Click 'Dots' button on the top right, to reveal your choices.

Under the "Categorize as: Choose Category..."

1. Click the dropdown icon next to "Choose Category..."
2. Please select Primary in the next options menu.

Click the blue  Create filter   button, to save your settings

Now you will always see support@probatedata.com in your Primary Inbox tab!

Next, if the email remains open? Please mark the email as "Not spam"

1. If you see an email from support@probatedata.com: Open the email please.
2. Click the button on the alert, labeled Report Not spam

1. If you find an email from support@probatedata.com in your Gmail Promotions tab:
2. Grab and drag our email to the Primary Inbox Tab.
3. After doing so, you will receive an alert like the one below at the top of your Gmail toolbar.

4. Click Yes in the black alert box at Gmail.
5. This way you will always see support@probatedata.com in your Primary Inbox tab...

Also you can create a filter...

1. If you find an email from support@probatedata.com in your Gmail Promotions tab:
2. Open the email please.
3. Click the dots menu on the top left of the email.

Click the button  Create filter   to open your settings.

Please select Primary in the next options menu.

Click the blue  Create filter   button, to save your settings

Now you will always see support@probatedata.com in your Primary Inbox tab...

If you are using the Gmail Mobile App on your mobile device, please open the app now

Should you not readily see an email from support@probatedata.com, please check the Spam Folder:

Should an email from support@probatedata.com appear mistakenly sent to Gmail spam?

Please open the email and Tap the icon.

Select "Change labels..."

Check the box next to Inbox

Tap OK to save your settings

Are you are using Gmail Tabs such as "Promotions" please open your Promotions tab in Gmail.

1. When you find the email from support@probatedata.com
2. Tap the menu icon - top right.
3. Then select Move to.

4. Then select Primary from the list.

If you do not see an email from support@probatedata.com in your Inbox...

Check your Spam Folder. If an email from support@probatedata.com is there?

1. Please open the email.
2. Next click the Not Spam button on the top toolbar.

To ensure delivery: Create a filter to automatically send email from support@probatedata.com to your Inbox.

1. Move your mouse over or tap the Gear icon in the top right navigation bar.
2. Select Settings from the list that drops down.
3. Choose Filters located on the left side of the page.
4. Click the Add button on the Filters page.
5. Create a name such as Allowed List in the Filter name field.
6. In the From field leave the default contains selected.
7. Enter our email address support@probatedata.com in the text box next to Contains...
8. Choose the destination folder to which you would like the message delivered. For example: Inbox.
9. Click or tap Save...
10. You will see in the next screen -Deliver to Inbox if From contains support@probatedata.com
11. Click or tap Save on this screen.
12. You will be returned to your Yahoo! Inbox.

iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email incorrectly to your Junk mail folder.

Periodically check the Junk folder for email messages that were marked as junk mistakenly.

To indicate that an email message from support@probatedata.com isn't junk:

1. Open your Mail app and go to the Mailboxes screen
2. Scroll down to the folders area

3. Select the Junk folder.
4. Find the email from support@probatedata.com and slide it left to see options.

5. Tap the More button.
6. Tap the Mark button.

5. Tap the Mark as Not Junk button.

Outlook's mobile app now offers a "Focused Inbox" for your important email

To add support@probatedata.com to your list of Focused Inbox on the Outlook App...

Please open the mobile Outlook app on your Android, Microsoft or iPhone:

Then open the email from support@probatedata.com:

1. Click the dropdown menu on the top right of your Inbox.
2. On the menu displayed tap Move to Focused Inbox

3. Select the Move this and all future messages button.

4. Tap Move
5. Now all future messages from support@probatedata.com will appear in your Focused Inbox

You can also remove unwanted emails from your Focused Inbox as well by repeating this process in your Focused tab.

To ensure you continue to receive important emails in Outlook Office:

Please add support@probatedata.com to your list of "Safe senders" on Outlook:

1. Right click our email in your Inbox email list pane.
2. On the menu displayed move your mouse over or tap Junk
3. Click or tap on Never block sender in the menu that rolls out.
4. The resulting popup will say:
5. "The sender of the selected message has been added to your Safe Senders List."
6. Click OK

To add sender to address book:

1. Open the email
2. Right click on the from address
3. Choose Add to contacts option

To ensure important emails get delivered to your AOL Inbox- Please complete these two steps...

If you find support@probatedata.com in your spam folder:

1. Right click the email.
2. Click "Not spam" in the resulting list.

Add support@probatedata.com to your Address Book:

1. Open the email from support@probatedata.com
2. Click the show details link next to support@probatedata.com in the From field.
3. Move your mouse over or tap support@probatedata.com to show the menu.
4. Click or tap Add contact in the menu displayed.
5. Add support@probatedata.com to the name fields
6. Click Add contact

Next: Please Enable Images

1. By default AOL now blocks all images.
2. Open the email from support@probatedata.com please.
3. Click Don't block this sender please.
4. Now you will see our complete emails with no effort on your part...

Email from that Domain will now be delivered straight to your Inbox.

Please log into your Xfinity account and select your Comcast webmail:

1. Should you find an email from support@probatedata.com in your spam folder:
2. Open the email.
3. Click the (not spam) icon on the top toolbar.

Next please, add support@probatedata.com to your address book:

1. Please open the email from support@probatedata.com.
2. Click on the button at the top left of the email that says:

3. That will open your edit contact screen.
4. Then click Save and you're all done.

If you are not receiving email at EarthLink, there are two actions you can take.

1. Check Suspect Email folder
2. Add support@probatedata.com to your address book.

With EarthLink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the Domain is not in your address book.

Suspect Email Folder:

1. While in the Suspect Email folder, if you see support@probatedata.com...
2. Select the Move to Inbox and Add Contact option from the drop down menu.
3. This will add support@probatedata.com to your Address Book for future email delivery assurance.

Address Book Inclusion:

1. Open the email.
2. Click Add to Address Book in the email header.
3. Use the Address Book Editor to verify the sender's contact details and click save.
4. Fill in support@probatedata.com as the email address of the sender.
5. Any mail sent with the same Domain (right of the @ sign) will now be delivered to your Inbox.

AT&T no longer maintains their own inbox.

Instead you can find your AT&T emails at Att.Yahoo.com

Please follow the Yahoo instructions for Allowed Listing an ATT.net email address.

Click or Tap here, to scroll to the Yahoo instructions...

Please open your Thunderbird email client:

If an email from support@probatedata.com appears in your Junk Folder:

Please mark that message as Not Junk.

Next, please add support@probatedata.com to your Address Book:

1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Contact button.
4. Under the Contact tab, copy and paste the "From" address, support@probatedata.com into the email text box.
5. Click OK.

While McAfee has removed spam protection in the latest Anti-Virus software- You may still have a version that offers spam filtering.

1. In order to add support@probatedata.com to the friends Allowed List, please open McAfee and click on Web & Email Protection.
2. Then click on Anti-Spam
   There you can see various settings. You can change the spam protection level, change filter settings, etc.
3. Click on Friends list
4. Please add support@probatedata.com to your "Friends List" to always allow emails from support@probatedata.com.

If you received an email message from support@probatedata.com that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future

The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body. Occasionally, it may detect what you consider legitimate email as spam.

To prevent this from occurring you can do either of the following:

1. Add the support@probatedata.com to the list of Approved Senders.
2. Decrease the Spam Email Filter Strength.

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference to their spam database, and it may not have an effect on how the toolbar detects spam.

Add the sender to the list of Approved Senders:

1. Open Microsoft Outlook.
2. Click the Spam Mail folder then select the legitimate email detected as spam.
3. Click Approve Sender on the toolbar.
4. Click Yes when the confirmation message appears.

Decrease the Spam Email Filter Strength:

1. Open Microsoft Outlook.
2. Click Trend Micro Anti-Spam then click Settings.
3. On the Spam Filter tab, move the slider bar to select a lower filter strength.
4. Click OK to save your settings.

Cloudmark filters email based on content footprints. To assure our email has not been mis-identified as spam:

1. Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.
2. Click Advanced.
3. Go to the Allowed List tab.
4. Click the Add button.
5. Type: support@probatedata.com
6. Click OK.
7. Click OK.
8. Click Yes.
9. Click OK.

Sanebox is not a filter, but a filtering system trained by you.

1. Open your Webmail or Gmail where you use SaneBox.
2. Open your @SaneLater folder.
3. If you find an email from support@probatedata.com or an email from support@probatedata.com in @SaneLater...
4. Please drag our email to your Inbox folder.
5. By doing this you will always get our great content in your Inbox from now on!

Spam Assassin is usually administered by your server admin. Please contact your admin and request that he or she:

1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server
2. Allowed List_from support@probatedata.com
3. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

Occasionally, Barracuda Spam Firewall will mark a legitimate message as spam. There are two methods to Allowed List email senders.

Allowed List Quarantined Senders:

1. Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.
2. Locate the email from support@probatedata.com and the sender email address support@probatedata.com.com that you do not want quarantined in the future. Click on the word "Allowed List," which is in green print to the right of the email title. This will open your list in a web browser.
3. Click the box to the left of the email that you would like to Allowed List. At the top of the page, click "Allowed List." Barracuda will not block or quarantine the sender whose email address appears on the Allowed List.

Allowed List Senders and Domains:

1. Open your web browser. Navigate to your company's Barracuda firewall homepage.
2. Click on the Block/Accept tab.
3. Choose "Sender Domain Block/Accept." Enter the Domain name from support@probatedata.com to Allowed List. For example, you can enter aol.com to allow all AOL addresses.
4. You may enter a comment to remind you why you allowed this Domain. Click "Add."
5. Click your mouse on the "Email Sender Block/Accept" tab. Enter the email address of an individual sender that you want to Allowed List, such as "support@probatedata.com"
6. Include a comment. Click "Add." In the future, Barracuda will not block emails from this sender.

Highlight the email from support@probatedata.com with the email address support@probatedata.com to Allowed List.

Click "More" in the SPAMfighter Toolbar and select "Allowed List".

Here you can choose if you want to Allowed List the email address support@probatedata.com or the whole Domain.

To be sure that all emails from people in your Outlook contacts get through to you, you can import and Allowed List them.

To do this, follow these steps:

1. Click "More" in the SPAMfighter toolbar.
2. Then "Options"
3. Then "Filter settings"
4. Then "Blacklists & Allowed Lists"
5. Then "Allowed List email address"
6. Then "Import".
7. Select your 'Address Book' and click on "Check all"
8. Click "Add"
9. Click "Apply"

If you get a pop-up box offering you to upgrade to SPAMfighter Pro, it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want to delete addresses, please go to:

1. Click More" in the SPAMfighter toolbar.
2. Then "Options"
3. Then "Filter settings"
4. Then "Blacklists & Allowed Lists"

1. Click Tools, then Blacklist & Friends.
2. Click Add... on the right, the Friends list side.
3. Make sure Plain email address is selected.
4. Type: support@probatedata.com
5. Click OK.
6. Click OK.

1. Open ChoiceMail
2. Click on the Senders tab
3. Choose "Approve another Sender"
4. Type in the sender email address support@probatedata.com
5. Click on OK

1. Select File, then Configure.
2. Go to the Friends category.
3. Make sure Active is checked.
4. Type: support@probatedata.com on a line by itself in the entry field.
5. Click OK.

support@probatedata.com is in no way associated with any of the brands, websites or applications quoted here. All Trademarks ® are the property of their respective owners.